Privacy policy
Privacy Policy
Last updated: June 4, 2026
JellyBun operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a complete shopping experience (the “Service”). The Service is powered by Shopify, which enables us to provide our services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase through, or otherwise interact with the Service, or communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any part of the Service, you acknowledge and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you or another individual. Personal information does not include anonymized or de-identified information that cannot reasonably be used to identify you.
Depending on how you interact with the Service, your location, and applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:
Contact Information
Including your name, address, billing address, shipping address, telephone number, and email address.
Financial Information
Including credit card numbers, debit card numbers, bank account information, payment card information, transaction details, payment methods, payment confirmations, and other payment-related information.
Account Information
Including your username, password, security questions, preferences, and account settings.
Transaction Information
Including products you view, add to cart, add to wishlist, purchase, return, exchange, cancel, and your transaction history.
Communications With Us
Including information you provide when contacting us, such as customer support inquiries.
Device Information
Including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage Information
Including information about how and when you interact with the Service.
Sources of Personal Information
We may collect personal information from the following sources:
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Directly from you when you create an account, use the Service, contact us, or otherwise provide information to us.
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Automatically through your use of the Service, your device, cookies, and similar technologies.
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From our service providers who collect or process information on our behalf.
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From our partners and other third parties.
How We Use Your Personal Information
To Provide, Customize, and Improve the Service
We use your personal information to provide and operate the Service, including processing payments, fulfilling orders, managing accounts, arranging shipping, handling returns and exchanges, providing customer support, remembering your preferences, and personalizing your shopping experience.
Marketing and Advertising
We may use your personal information to send promotional communications via email, SMS, or postal mail and display personalized advertisements based on your interactions with the Service.
Security and Fraud Prevention
We use your personal information to verify accounts, provide secure payment and shopping experiences, detect and prevent fraud, unlawful activities, security incidents, and protect our users and services.
Communicating With You
We use your information to respond to inquiries, provide customer support, and maintain our business relationship with you.
Legal Compliance
We may use your personal information to comply with applicable laws, respond to lawful requests from authorities, participate in legal proceedings, enforce our policies, and protect our rights and interests.
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
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To Shopify, service providers, and third parties that perform services on our behalf, such as payment processing, customer support, data analytics, cloud storage, order fulfillment, and shipping.
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To business and marketing partners for advertising and marketing purposes, including personalized advertising.
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When you instruct, request, or consent to such disclosure, such as for shipping products or using social media integrations.
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To our affiliates and related companies.
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In connection with business transactions such as mergers, acquisitions, or bankruptcy proceedings.
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To comply with legal obligations or protect our rights, users, and services.
Relationship With Shopify
The Service is hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Service in order to provide and improve its services.
Information submitted through the Service may be transferred to and shared with Shopify and third parties located outside your country of residence. We may also use enhanced services provided by Shopify that combine data from your interactions with our store, other merchants, and Shopify.
For more information about how Shopify uses your personal information and your rights, please review Shopify’s Consumer Privacy Policy.
You may also exercise certain privacy rights through Shopify’s Privacy Portal, where applicable.
Third-Party Websites and Links
The Service may contain links to websites or online platforms operated by third parties. We are not responsible for the privacy, security, accuracy, completeness, or reliability of such third-party websites.
Information you share on public or semi-public platforms, including social media platforms, may be viewed and used by others without restriction.
Children's Data
The Service is not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
If you are a parent or guardian and believe a child has provided personal information to us, please contact us to request deletion of that information.
As of the effective date of this Privacy Policy, we do not knowingly sell or share personal information of individuals under the age of 16, as defined by applicable law.
Information Security and Retention
No security measure is perfect, and we cannot guarantee absolute security. Information transmitted to us may not always be secure during transmission.
We retain personal information only as long as necessary for purposes such as maintaining accounts, providing services, complying with legal obligations, resolving disputes, and enforcing agreements.
Your Rights and Choices
Depending on your location, you may have some or all of the following rights:
Right to Access
Request access to personal information we hold about you.
Right to Deletion
Request deletion of your personal information.
Right to Correction
Request correction of inaccurate personal information.
Right to Data Portability
Request a copy of your personal information and, where applicable, transfer it to another organization.
Managing Communication Preferences
You may unsubscribe from promotional emails at any time using the unsubscribe link included in such emails. We may still send non-promotional communications regarding your account or orders.
To exercise any of these rights, please contact us using the contact information below.
We will not discriminate against you for exercising your privacy rights. We may need to verify your identity before processing requests.
Complaints
If you have concerns about how we process your personal information, please contact us using the details below.
Depending on your location, you may also have the right to appeal our decision or lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred to, stored, and processed outside your country of residence.
Where required by law, transfers outside the European Economic Area (EEA) or the United Kingdom will be protected by appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission or equivalent mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, legal obligations, or regulatory requirements.
Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
Contact Information
If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise your rights, please contact us